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RETURNS AND REFUNDS

How do I return my items?

Country Specific Return Instructions. Please refer to the instructions below to make a return. Select your country from the dropdown menu to view specific return instructions for your region. You can now return your parcel using HAPPY RETURNS:. To ma

Returns Policy

Any unwanted product must be returned within 30 days from when your Gymshark order is delivered (if the order was placed online) or was purchased (if you bought the items in our London Retail Store). We get it - sometimes something just doesn't work

Can I exchange my item?

Received your latest Gymshark 'fits but something's not quite right? No problem!. Exchanges can be made for a different size, allowing you to return the unwanted item(s) as part of the returns process, whilst opting for a different size to be deliver

How can I return something if I bought at your event?

First of all, we hope you enjoyed the event!. Let’s face it, returns can be a bit of a hassle. You’ve ordered something, and now you’ve got to send it back. Yawn. But don’t panic, we'll try make it as seamless as possible. Returns from pop-up stores

I've returned a non-gymshark item by mistake

We don't know what's worse, someone curling in the squat rack or sending back the wrong item to us in your return? - We'll let you decide. You can contact us with the following information and we'll look into it for you;. As soon as the information w

Received a faulty item?

We're sorry if you've received a faulty item! There's no need to return the item to us at this stage. Unfortunately, we're only able to help if you purchased your item(s) from us directly. If you purchased from a third-party retailer or reseller, we'

Thrift+

Thrift+ is a donation and resale service we've partnered with in the UK* for second-hand branded clothing. *Thrift+ is currently only available for customers that live in the UK and are purchasing from UK store. Earn credits* or donate to your favour